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Three Ways to Spice Up Your Social Media Strategy

Spice Up Your Social Media StrategyIt’s been really interesting to see how small and medium size businesses have come to use social media. Facebook Pages are the norm these days. Twitter profiles are not uncommon. Instagram feeds are popping up everywhere.

But 95% of what I see is still just broadcasting. It’s social media, but it’s being used as a one-way communication medium.

Where’s the socializing? Where’s the engagement?

Here are three campaign ideas you can use to put some social kick into your social media strategy.
[Read more…]

May 29, 2015 by Peter

Filed Under: Marketing Tagged With: social media

The Reading Rainbow Targeting Trick

Photo by Josh Hallett. It was actually taken at a social media conference. https://www.flickr.com/photos/hyku/13806493933/

Photo by Josh Hallett. It was actually taken at a social media conference. https://www.flickr.com/photos/hyku/13806493933/

Odds are good that you’re familiar with LeVar Burton from either Roots, Star Trek, or Reading Rainbow. My first exposure was Reading Rainbow.

I loved that show when I was little.

So, I was excited to see that LeVar Burton is running a Kickstarter campaign to bring back Reading Rainbow. It’s been super successful, raising over $2.5 million in the first two days.

I was reading LeVar’s AMA (Ask Me Anything) on Reddit and realized that the story of Reading Rainbow has more to teach than just literacy.
[Read more…]

June 30, 2014 by Peter

Filed Under: Marketing Tagged With: social media, targeting

Four Words that Make or Break a Facebook Strategy

There have been millions of words written about how to use Facebook to promote a business, cause or collection of funny cat pictures. What I’ve found is that you should really just focus on four words. Study all the words you like, but they won’t do you any good if you haven’t mastered these four.

Do
it
every
day.

Not only is that the most important lesson for benefiting from social media, it seems to be the hardest for people to master.

I’m not saying you should post to your Facebook page every day, or just once a day. Post as often as it makes sense. What you should do every day is log in and spend some brain power on it:
[Read more…]

August 30, 2013 by Peter

Filed Under: Marketing Tagged With: facebook, social media, twitter

Are you getting Pinned on the 15th most popular site in the US?

If you’re a heavy Pinterest user, you’ll probably want to skip to the bottom where I have some links for more advanced study. If you’re wondering what all the fuss is about this thing called Pinterest, or what the heck Pinterest is in the first place, come right this way…

Pinterest is a social sharing site that’s been around for a little over two years. In that short span of time, it has become the 15th most popular website in America. That puts it right above ESPN and right below Bing, as I write this. (Alexa updates these rankings daily.)

So, how can such a popular website be so unknown to so many people? Take one glance at the site and you’re sure to see fashion tips, attractive men, and something baby-related. As a man, I’ve found it hard to engage with because of this. I feel out of place there.

But, I shouldn’t. There are plenty of more gender neutral or even male-oriented posts on there. They just aren’t in the majority, so they don’t show up much on the home page.

And, you shouldn’t avoid it because you don’t feel like you fit the demographic, either. The fact is Pinterest is generating tons of traffic and buzz. I suspect the user base will become more diverse over time.


Enough introduction. Here’s how it works:

  • It’s a place to share links from around the web.
  • You can log in with a Facebook account. (or not.)
  • You “pin” interesting things you find around the web.
  • You create “boards” to organize your pins.
  • Each item that gets pinned comes with a big image taken from the site it originated from.
  • You can comment on pins or “repin” them to share with others.
  • You can follow people or boards to be updated when new items are pinned.

It’s like a visual guide to interesting content on the web. Simple. Yet it’s still kind of overwhelming.

You’ve just got to dive in and use it a bit. When you first sign up it will help you find some things to follow for starters. Then, I’d suggest doing some searches for things you like — and follow some of the boards you find.

For example: Sushi, Sci Fi, Humor, Llamas, Espresso, Advertising

If you’re a Facebook user, you’ll probably find that some of your friends are already on Pinterest. Follow them there and see how they use it.

Keep an eye out for pins that get lots of repins, likes and comments. The more of those, the more traffic heads to the site that was pinned.

Obviously it’s very visual. You’re never going to get your blog posts to be popular on Pinterest if you don’t have good images in them. You should already be on top of this, though. Facebook uses the images on pages that get shared to help grab attention too.

Of course, you don’t want to just sign up and just pin things from your own website. Remember, it’s social. Pin things from all over the web, and try to stay focused on things that would interest your target market. Pin your own content in such a way that it fits in with the other things you’re pinning.

Ready to get more in-depth? Already know the basics and totally bored by this newsletter? Check these out:

  • 10 Best Pinterest Practices
  • Turning Pins Into Purchases
  • Everything You Need To Know About Pinterest Infographic

October 31, 2012 by Peter

Filed Under: Marketing Tagged With: pinterest, social media

Facebook would rather I didn’t say this…

There are a couple things about Facebook ads that Zuckerberg would prefer I didn’t tell you. But, you should be informed.

First off, you may remember the Page Like Story and Sponsored Story ads I’ve discussed. They’re the ones that tell your friends that you’ve “Liked” something in hopes of getting people to follow your excellent lead. They do work well, but Facebook had a bit of legal trouble with them.

It turns out there was no way to opt out of having your “Likes” shown to others. A handful of users sued Facebook about this and the case was settled for $20 million — half for lawyers, half for charity. Also, you’ll now be able to opt out having your “Likes” publicized.

If the case had gone forward, Facebook could have been looking at a class action with 100 million members. I think they’re pretty happy with the outcome.

The other thing you should be aware of is that Facebook ads are really bad at sending traffic to your website.

My experience with this echoes what I’ve heard from others. If you set up an ad on Facebook that is a link to your own website rather than your Facebook Page, it’s not going to do you much good.

When people are on Facebook, they don’t seem to want to leave. If they do click your ad and land on your website, they won’t stay long. I’ve seen bounce rates over 90% and average time on site less than 10 seconds from these ads.

It’s a big waste of money.

It’s a different story when your ad leads people to your Facebook Page. Assuming there’s something beyond self promotional content on it, you could convert 30% or more into fans.

Once you have a fan, you can reach them over and over again. That’s how you get them onto your website — get them to “Like” you first, then invite them over for milk and cookies.

Just be sure to keep the blatant self promotion to a minimum.

Here are a few things you can post to get Facebook fans onto your site:

  • Interesting blog posts
  • Photos
  • Engaging videos
  • Contests
  • Coupons or discounts (You know, self promotion disguised as a favor.)

Mix that with some curated content — good stuff you find on other websites — and you’ll have a better Page than most.

Speaking of curated content, you might find these links about content strategy helpful:

Facebook Marketing Down to the Core – 4 Factors of Post Optimization
There are a lot of variables to figure out when posting to your Facebook Page. What kind of content should you post? How often should you post it? What time of day should you post? Read this article for a guided tour through these factors.

8 Attributes of Content That Inspires Action
Posting boring content isn’t going to do you much good. So, read this article for some great pointers for making content that will make an impact.

July 31, 2012 by Peter

Filed Under: Marketing Tagged With: advertising, facebook, social media

How To Succeed on Facebook – The Exciting Conclusion

In part one of this two-part post, I mentioned that I don’t really like Facebook. Between then and now, I’ve come to like it even less. You see, I spent all that time explaining how certain aspects of Facebook advertising works, and they changed the entire interface before I could write the Exciting Conclusion!

So it goes with the digital age.

Let’s have a quick look at the new interface and I’ll show you how to find the Page Like Story option that I raved about previously. Then I’ll show you another kind of “sponsored story” and how to use the two types of ads together.

We’ll wrap up with the reason you should have a Facebook advertising account even if you aren’t running ads.
[Read more…]

May 31, 2012 by Peter

Filed Under: Marketing Tagged With: advertising, facebook, social media

How to Succeed on Facebook (Even if You Hate It)

Succeed on Facebook Even if You Hate ItI don’t really care for Facebook. I bet you don’t exactly love it either. Maybe you even hate it. The problem is that you have to use it these days or you’ll be left in the dust.

Seriously. Facebook gets as much traffic as Google. Despite this, people don’t really like it. One survey found that user satisfaction with Facebook was on par with the IRS or airlines. That’s pretty bad.

Here’s the good news: You can succeed on Facebook, no matter how much you dislike it. I’m referring to success in a business sense, of course. I’m sure you can find some help elsewhere if you’re worried about succeeding socially.

First off, let’s be clear about your objective on Facebook. Bring in more money? No. That comes later. To succeed on Facebook, your goal has to be to build an engaged community with a common interest.

People aren’t on Facebook to be sold things. There isn’t usually commercial intent with a Facebook user. There’s social intent. Engage with your audience socially and they’ll be more likely to remember you when they do have commercial intent.

So, you know your objective. How do you get there? If you want to skip to the advanced stuff, scroll down the the Sponsored Stories header below.

First, you need a Facebook Page for yourself or your organization. That part’s easy.

Next, you need to put content out there. Remember, you’re not selling. You’re connecting. Share useful articles, fun pictures, interesting videos, or news items that will interest your target audience.

How much to post and how often varies. You’ll have to experiment, and don’t be afraid to ask your fans if they’d like to hear from you more or less.

Now you’ve built it. They’ll come, right? Wrong. Your Facebook page is not a Field of Dreams. It needs to be promoted just like any other web property.

Here are a few ways to start promoting your page:

  1. Put a link on your website — visitors to your site are hopefully in your target audience.
  2. Share the page with your personal Facebook friends — they may not be your target audience, but you need some “likes” to get started.
  3. Post viral content that people will want to share with their friends
  4. Buy some “likes” if need be — don’t count on these being useful connections, but they can help get a new page off the ground.
  5. Display QR codes at your physical location or at events
  6. Run a Facebook Ad
  7. Run a Sponsored Story

Numbers 6 and 7 will mean giving Facebook some money, but they are also the most effective ways of promoting your page. Sponsored stories are particularly potent, though widely misunderstood.

Since regular ads are fairly self explanatory, let’s jump right into Sponsored Stories.

Sponsored Stories

[Note: The interface for setting up sponsored stories was changed between the time this post showed up in my email newsletter and when it was posted here. It all works the same, but the interface has been rearranged.]

If you’re like I was, you’re thinking, “but I don’t have a story worth promoting.” Forget what you know as a story. Facebook has co-opted the word and is using it to describe something else. (Have you noticed they have a habit of doing that sort of thing? Ugh.)

There are a few kinds of Sponsored stories. I’m going to focus on just one of them, Page Like Stories.

Peter Grandstaff likes Extraordinary Ventures

My friends might see an ad like this.

A Page Like Story shows an ad for your Facebook Page with a Like button. The difference is it only shows this to people who are friends of anyone who has ever liked your page. And, it shows them that their friend has liked the page.

They are ads that come with social endorsement. Everyone has developed some ad-blindness these days. Our eyes are hard to catch. Show us a picture of a friend and we’ll look. That’s what makes these sponsored stories so powerful.

It gets even better, though. Not only are you targeting people who are one degree of separation from being a fan already, but you can further narrow down your targeting by interest. How about an example?

You run a business in lovely Chapel Hill, North Carolina. You sell lots and lots of UNC gear — jerseys, bumper stickers, sky blue face paint, that sort of thing. You can run a Page Like Story to expose your Page to the friends of your current fans. Lots of them are probably in and around Chapel Hill, so that’s great. But, as anyone familiar with this area knows, there are other schools that people like… and they tend to feel quite strongly about this. A Duke fan will never like your page, even if they happen to have a friend who does. So, you target your Page Like Story to people interested in UNC, Tarheels, The Daily Tarheel, and anything else that makes sense. Now your Page Like Story will only appear to friends of fans who actually like UNC.

Can’t You Just Get Your Fans to Spread the Word

Once upon a time, Facebook would expose your page to people every time one of their friends liked something you posted. No longer. They are trying to monetize now, as they stare down the barrel of an IPO.

Around November 1, 2011, Facebook Pages started getting more paid impressions than organic impressions. It was the other way around for a long time prior. Now they show more ads and make it harder for you to get organic impressions. It will probably get worse, too.

Advertising on Facebook is pretty affordable, though. It’s also pretty easy to get up and running with it.

Just remember to Always Run Tests and make Data Driven Decisions.

Check out part two of this guide to learn how to use different kinds of Facebook ads together and why you should have a Facebook ads account even if you aren’t running ads.

April 30, 2012 by Peter

Filed Under: Marketing Tagged With: advertising, facebook, social media

Twitter Tutorial Two: 7 Important Twitter Features Explained

Twitter asks, What's happening?

Twitter’s weird.  It’s a bit hard to wrap your head around it.  My best advice is to worry about that later.  Whatever Twitter is and whatever it does, it’s evolving.  So, don’t worry about understanding it before you use it.  Through using it you’ll come to understand it, and maybe you’ll even figure out new ways to put it to use.

That said, there are some things that are helpful to know.

What is a Tweet?

Let’s get this out of the way:

A tweet is a piece of text no longer than 140 characters. Spaces and punctuation count. Think of it as a blog entry, a bitesized blog entry.

For reference, that definition is 140 characters long.

[Read more…]

December 11, 2009 by Peter

Filed Under: Marketing, Technology Tagged With: newsletter, social media, tutorial, twitter

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